Home watch
Scheduled, non-invasive interior and exterior checks for visible leaks, moisture, storm concerns, entry issues and other obvious changes.
Find your level of careThoughtful home watch and local support for your mountain home—so you can enjoy being away, knowing someone is looking in.
Second homes deserve consistent attention. We look for visible changes, document what we see, and help coordinate the next step when something needs your attention.
Scheduled, non-invasive interior and exterior checks for visible leaks, moisture, storm concerns, entry issues and other obvious changes.
Find your level of careA local visual follow-up after storms, with photographs and communication. Visits take place as soon as conditions and access are safe.
See storm-check optionsFrom preparing for your arrival to meeting approved vendors, we can be your local point person for the practical details.
Explore local supportFor second-home owners, vacation-home owners, seasonal residents and families caring for a home from a distance.
Whether you’re away for a few weeks or an entire season, choose the attention and local support that fit your property.
A watchful eye, once a month.
Includes the same home-watch checks as Essential, with one scheduled visit per month.
Exterior walk-around and driveway/access observation; visible storm, wind, tree-limb or debris concerns; exterior doors and windows visually checked; interior temperature and humidity documented; visible signs of leaks, water intrusion or moisture; accessible sinks, toilets and plumbing areas visually checked; water-heater area observed for obvious concerns; refrigerator/freezer operating indicators observed; visible pest, mold or mildew indicators; obvious signs of unauthorized entry or disturbance; mail, flyers and visible packages observed, with packages moved to an approved location when authorized; photo report after each visit.
Steady oversight for periodic absences.
Exterior walk-around and driveway/access observation; visible storm, wind, tree-limb or debris concerns; exterior doors and windows visually checked; interior temperature and humidity documented; visible signs of leaks, water intrusion or moisture; accessible sinks, toilets and plumbing areas visually checked; water-heater area observed for obvious concerns; refrigerator/freezer operating indicators observed; visible pest, mold or mildew indicators; obvious signs of unauthorized entry or disturbance; mail, flyers and visible packages observed, with packages moved to an approved location when authorized; photo report after each visit.
Our recommendation for most second homes.
Everything in Essential, plus weekly checks; faucets run and toilets flushed when requested; selected appliances cycled when requested and safe; accessible propane/fuel levels visually observed; basic agreed-upon vehicle start/check service; priority post-storm visual follow-up; reasonable trash/debris handling during the scheduled visit; approved vendor or contractor access coordination; direct text communication for time-sensitive observations.
Hands-on support, beyond the checklist.
Everything in Steward, plus up to 60 minutes of concierge labor each month; arrival preparation and departure checks; vendor scheduling and access; package handling; firewood or propane coordination; grocery pickup/stocking coordination; home setup requests within scope; priority scheduling and local response. Included time is limited and tracked, not unlimited.
One-time property onboarding: $199. Baseline walkthrough, access and key setup, property profile, emergency contacts and initial photo documentation.
Monthly plans are billed in advance. Additional concierge labor is $65/hour, with a one-hour minimum outside a scheduled visit. Purchases, materials, vendor fees and out-of-area mileage are separate.
Available to monthly clients and, where practical, as stand-alone services. Rates may be adjusted for travel, property size, complexity or after-hours response.
| Service | Rate | What’s included |
|---|---|---|
| Initial property onboarding | $199 | Baseline walkthrough, property profile, access/key procedures, emergency contacts, major-system locations and initial photos. |
| Single home watch visit | $85 | One scheduled visual home-watch visit with a photo report. |
| Pre-arrival check | $75 | Visual walkthrough, thermostat check, access issues, package observation and report before arrival. |
| Post-departure check | $75 | Visual check that the home appears secure and ready to remain unoccupied. |
| Priority storm check | $95 | Post-storm visual check with photos. Steward and Concierge members receive priority scheduling. |
| Vendor / contractor access | $65/hour | Meet an approved vendor, provide access, remain on site if requested and report back. |
| Package / delivery access | $45 | Local access visit for a scheduled delivery window. Extended waits billed hourly. |
| Vehicle start / basic check | $25/vehicle | Authorized battery/start check and brief visual observation. No mechanical inspection or repair. |
| Mail / package pickup visit | $35 | Retrieve visible mail/packages and place in an owner-approved secure area. |
| Grocery / supply stocking | $65/hour + purchases | Pickup and placement of groceries or basic home supplies before arrival. |
| Firewood / propane coordination | $45 + vendor cost | Coordinate local delivery/service and confirm completion when practical. |
| Emergency / same-day response | Starting at $125 | Unscheduled local response when available for urgent concerns, access, alarms, leaks or storm questions. |
Additional concierge labor: $65/hour. A one-hour minimum applies outside a scheduled visit. Purchases, materials, contractor fees and out-of-area mileage are billed separately.
Start with a complimentary introductory consultation and property walk-through. Tell us how you use your home and what matters to you.
Choose a service level. During onboarding, we document your property, access procedures, emergency contacts and authorized instructions.
Receive a photo-based report after each visit. If we spot a concern, we document it, contact you and help coordinate with an approved vendor.
Our core service area is Hiawassee, Young Harris and Lake Chatuge. We also serve select surrounding North Georgia and Western North Carolina communities.
Ask about your property’s locationSURROUNDING COMMUNITIES
Coverage is subject to distance and scheduling. Helen and other surrounding communities may carry route or mileage adjustments.
Home watch is a visual, non-invasive service that looks for obvious conditions and changes. It is not a licensed home inspection, security service, mold inspection, plumbing/electrical/HVAC inspection or guarantee against loss. It doesn’t replace insurance, security systems or licensed trades.
We document the concern and contact you. Repairs are coordinated, not automatically performed. Work requiring a licensed or specialized trade is referred to or coordinated with an owner-approved vendor.
Yes, within the agreed service scope. We can coordinate approved-vendor access, arrival preparation, departure checks, package handling and other local support. Concierge includes up to 60 minutes of labor per month; additional labor is $65/hour, with a one-hour minimum outside scheduled visits. Purchases, materials and vendor charges are separate.
Storm checks are completed as soon as reasonably and safely possible. Severe weather, road closures, power outages or hazardous conditions may delay access. A priority storm check is $95. Steward and Concierge members receive priority scheduling; urgent same-day response is available only when practical, starting at $125. We are not an emergency service—call 911 for immediate danger.
Onboarding includes a baseline walkthrough, access and key setup, a property profile, emergency contacts and initial photos. Vendor access, vehicle starts, water shutoff actions, alarm interaction, purchases and special tasks are performed only under your agreed instructions. Please don’t send access codes through this website form.
Monthly plans are billed in advance. One-off work, purchases, materials and outside vendors are billed separately. The pricing guide proposes no long-term contract for the launch structure; we’ll confirm current agreement and billing terms with you during your consultation.
Tell us a little about your property and the support you’re looking for. Ask about a complimentary introductory consultation and property walk-through.
A local connection for the place you love.